UpHODL

Privacy Policy

Last Modified : March 27th 2023

Uphold Labs (“we”, “us” or “our”) are committed to protecting and respecting your privacy. This Privacy Statement describes how personal information is gathered and processed by us when you engage with our website [www.uphodl.com] (“Website”).

The Uphold Group is made up of different legal entities, including Uphold Labs, Uphold HQ Inc., Uphold Europe, Ltd., Uphold, LDA, Uphold Worldwide Ltd., Uphold International Equities, Inc., and other affiliates. This privacy statement is issued on behalf of Uphold Labs.

It is important that you read this Privacy Policy together with our Terms of Service.

Please refrain from using the Website if you do not agree with any part of this Privacy Policy or our Terms of Service. If you have any questions or concerns, please contact [email protected].

How We Collect Your Data

We collect and process your preferences in receiving information or marketing from us, and your email address.

As you interact with our website, we may automatically collect technical data about your equipment browsing actions and patterns, along with your Internet Protocol (IP) We collect this information by using cookies, server logs, and other similar technologies.

Cookies are small data files stored on your hard drive by a website. Cookies help us to constantly improve our user experience by allowing us to recognize your browser, capture and remember certain information.

Please see our Cookie Policy for additional information. You can also adjust your browser settings to disable cookies, but it may affect your ability to use our website.

How We Use Your Data
We use your email address to send you information about the UpHODL application. Additionally we use data analytics to improve our Website and software applications, activities and operations.

Third Party Liability

We will never sell or share your personal information with third parties. The Website may contain links to other third party websites. These sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these sites and services directly. We have no control over and assume no responsibility for the content, privacy, policies, or practices of any third-party sites or services.

Minimum Age

The Website is not intended to be used by anyone under the age of eighteen (18) or the age majority in your jurisdiction.

Updates to Our Policy

This version was last updated on the date indicated above and historic versions are archived and can be obtained by contacting us. We may update this Privacy Policy from time to time as we deem necessary or appropriate at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you by email, by means of a notice on the Website, or as otherwise required by applicable law. We encourage you to review this Privacy Policy periodically to remain informed on how we are using and protecting your information and to stay abreast of any policy changes. Any changes to this Privacy Policy are effective immediately after being posted or otherwise detailed by us.

Cookie Policy

About cookies

Cookies are small files that are placed on your browser or device by the website or app you’re using. Pixel tags (also called clear GIFs, web beacons, or pixels) are small blocks of code on a webpage or app that allow us to do things like read and place cookies and transmit information to us or our partners. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, an identifier associated with the browser or device, and the type of browser being used.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent that allows a website or app to store and retrieve data on a person’s computer, mobile phone, or other devices. Some examples include device or HTML5 local storage and caching. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

We may place or use these technologies when you interact or visit our website

Why do we use these technologies?

We use these technologies for a variety of reasons. We use them to improve our Service, to count how many visitors we receive to a page, to help you sign up for our services, or to remember your browser settings.

Cookies We Install

Google Analytics (GA4): A complete list of cookies that may be deployed by our use of Google Analytics can be viewed HERE.

kola.<number>: A unique ID for every visitor used for analytics and fraud detection. This carries across browser sessions.

kola.<number>.session: A unique ID for a visitor that is unique for that session used for fraud detection and analytics.

kola.<number>.cid: Once someone signs up for information we keep this cookie so that we can identify them when they come back.

kol_ab_<number>: If A/B testing is enabled this sets what version of the test the visitor saw so they always see that version of this test.

What about mobile devices?

Many mobile devices contain browsers, not unlike browsers for computers. When applicable, we will use cookies in the same way we do if you are using the Service via your computer. If you consume the Service on devices that use local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs), we will use these technologies to accomplish the same purposes.

We will use information about your device in ways consistent with the above and improve the Service.

As on the web, we also may use these technologies to store an identifier or other information on your device. We describe how we use these technologies and the information we received through their use above.

When do we read cookies?

Web browsers send any cookies for a particular web domain (ex: uphodl.com) to the website each time a device with those cookies accesses content served from that domain. This means that any uphodl.com cookie will be sent to us when any page is accessed at uphodl.com by that device. It also means that these cookies are sent to us when someone accesses a third-party website or application that integrates or uses our Service.

We may work with partners so that we can place or read cookies on your browsers or devices when you visit third-party services. This allows us to do things like reading and reference cookies from more than one device or browser that you use, on and off of our Service, so we can provide you with consistent service across all of your devices and improve and understand your experience.

Third Party Cookies

We sometimes use third parties in connection with the Service, including analytics providers. They may use a pixel to collect information about your device so that they or we can identify you. Their developers may also use cookies, pixels or similar technologies (like local storage or information from your device), to help provide you with relevant services. For example, a developer or platform partner may use cookies, software developer kits (SDKs) or similar technologies to customize your experience while you’re using their app. Developers or our partners also may use these technologies to help share information with us, like how you use their website or application.

Those developing on our Platform may collect information when you view or use them, including information about you and your device or browser. They may do this using cookies or similar technologies.

Can you control these technologies?

Your browser or device may offer settings related to these technologies, including how to delete or block them. For more information about whether these settings are available, what they do, and how they work, visit your browser or device's help material. If you disable certain settings, we may not be able to recognize or respond to browser or device information, and that may interfere with your use of the Service or certain features of the Service.

Need further information?

If you have questions or you need further information about our Cookie Policy, please contact us [email protected].

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Updates to Our Policy

This version was last updated on the date indicated above and historic versions are archived and can be obtained by contacting us. We may update this Privacy Policy from time to time as we deem necessary or appropriate at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you by means of a notice on the UpHODL Website, or as otherwise required by applicable law. We encourage you to review this Privacy Policy periodically to remain informed on how we are using and protecting your information and to stay abreast of any policy changes. Any changes to this Privacy Policy are effective immediately after being posted or otherwise detailed by us.